Invest in your leaders—propel your organization.

Leadership takes many forms, and the development of true excellence in leadership requires adaptive growth, training and experiential feedback – all in the context of the developing leader’s experience and professional style.  The work environment today is complex and dynamic, and leaders are required to think and act in new ways. They need to focus on their individual thoughts and behaviors, increasing the value they can bring to the organization by understanding themselves and others. By honing skills that enhance the quality of relationships, leaders can increase efficiency, effectiveness, and harmony in the workplace, and create a culture that is conducive to the ever-changing VUCA (volatile, uncertain, complex, ambiguous) world in which we live and work.  Therefore, our goal is to raise the level of skills, abilities, and critical thinking demonstrated by individuals at every level, while helping leaders foster a supportive environment where positive growth and change allows those within to feel engaged, prepared, confident, and empowered to fully participate and drive toward organizational goals. 

With a focus on strategy and practical application, programs are highly interactive and offer tools, techniques, and frameworks that employees can immediately use on the job. Participants identify and develop their leadership strengths and values, reflect on their personal leadership style, and discover how these characteristics impact those they lead. In addition to the session meetings, participants create and implement professional leadership development goals with the intended action plans and outcomes.

Hear from Susan Conklin, Lead Facilitator of the Academy for Organizational Excellence:

Targeted Leadership Programs

Audience: Subject matter experts in new supervisory roles; those new to management and supervisory positions.

Recommended Topics:

  • Leadership Essentials
  • Giving and Receiving Feedback
  • Leveraging Leadership Styles
  • Prioritization and Time Management

Audience: Mid-level leaders faced with the challenge of translating strategy into action in an environment of limited resources, staff turnover, and competing priorities.

Recommended Topics:

  • Our experience has shown us that Mid-level leaders represent a variety of backgrounds and capabilities, and that they are sandwiched between the need to manage operational detail while communicating strategically with the Executive Suite. This presents some unique needs when it comes to training and development:
    • Many leaders in this category are “accidental leaders”, that is, they performed well in their specialty operational or technical roles, so they were promoted to management, suddenly finding themselves in need of understanding how to truly lead.
    • Elements of the training for aspiring, emergent and executive leadership are all relevant for mid-level leaders as well, but for this population, the training needs to be relevant to their unique position in an organization – the bridge between strategy and tactics, and it needs to offer them the best practices that they need to demonstrate in order to become the next generation of executives.

Audience: Executive-level leaders intending to create impact in a VUCA world.

Recommended Topics:

  • Communicating and Relating
  • Leveraging Leadership Styles
  • Strategic Thinking
  • Problem-solving and Decision-making
  • Influencing at all levels
  • Coaching, Delegation, and Developing Others
  • Navigating Change in a Changing Landscape


Customize Your Leadership Programs

Personal Development and Enrichment

-Mindfulness
-Addressing Stress
-Emotional Intelligence
-Critical Thinking

Interpersonal Skill Development

-Effective Communication
-Conflict Management
-Strategic Influence
-Leading Teams

Organization and Leadership Development

-Effective Communication
-Conflict Management
-Strategic Influence
-Leading Teams


Choose from our targeted programs or contact us for a custom program. The process is easy– simply begin by scheduling a consultation so we can assess your needs, and in partnership, we will develop a program that addresses your unique situation.

Lead Facilitator, Susan Conklin

Susan Conklin is a Professor of Practice at the College of Professional Studies, and is the Lead Facilitator of the Academy for Organizational Excellence.  In that role, she leads the faculty team involved with each organization to appropriately customize offerings for leadership and organizational development from the Academy portfolio of offerings.  She is a professor of management and leadership, organizational development, and cultural studies, as well as an experienced consultant and trainer. She uses her more than 30 years of experience managing people and projects to develop custom training programs that improve business performance. Her consulting, training and coaching services focus on personal and interpersonal skill development, leadership, and organizational development. Her clients span public and private corporations and institutions. Conklin holds an M.B.A. from Syracuse University, with a concentration in marketing and organizational development. Her corporate experience includes leadership positions with GE and Carrier Corporation, as well as several small businesses. In addition to her consulting work, Susan has been teaching management and cultural studies classes in higher education for over 20 years.

Contact us today to take the first step in developing your organization! We look forward to working with you!