The minor in Knowledge Management is the cross section between data science, computer science and people.  Knowledge management encompasses the process of applying a systematic approach to the capture, structuring, management, and dissemination of knowledge throughout an organization.

Knowledge resources exist in the people, processes, and technology of organizations and are often lost as individuals depart.  Capturing these resources into a formal and reusable construct allows organizations to focus on growth and innovation through sharing and applying of knowledge while remembering and documenting lessons learned creating an organizational memory. The 18-credit minor is administered by the College of Professional Studies and is open to all Syracuse University undergraduate students in good standing and the approval of their home college.

Learning Outcomes

  1. Explain the role of technology, its use as a resource tool in organizations and society, social media, data mining/security.
  2. Apply knowledge gained in program to make sense of the amount of data available, systematically problem-solve and be able to propose creative/design-thinking solutions.
  3. Develop tasks and work processes for desired organizational outcomes, ability to work face-to-face or virtually, and to critically and ethically analyze big data.


  • KNM 301 – Introduction to Knowledge Management
  • KNM 401 – Professional Issues in Knowledge Management
  • KNM 311 – Safeguarding Knowledge Management and Codification Data
  • KNM 310 – Knowledge Capture and Codification
  • KNM 402 – Strategy and Planning
  • KNM 403 – Process Continuity and Future Planning

Admission Requirements

  • The minor is open to Syracuse University undergraduate students in good standing with the approval of their home college. 
  • Must enter program no later than first semester of junior year.

If you have additional questions about a specific minor, please speak with your academic advisor or email