Students

How an Online Degree Fueled a Veteran’s Mission to Empower Others 

It’s a late evening in Asheville, North Carolina. The power is out, and the wind howls outside as Hurricane Helene tears through the region. Amid candles and a Starlink setup, determined Army veteran now student, Jonathan Milkovich ’25, logs into class, committed not to let the natural disaster derail his journey to graduation. 

With the power out, many would have understandably postponed their coursework, but not Milkovich. That moment, equal parts grit, resilience, and resourcefulness, perfectly captures who Milkovich is. Although his professors understood and allowed Milkovich to complete his coursework on his own timeline, Milkovich persevered through the storm because it was his online program that fueled the optimism for his future.  

“The transition from military life to academia was tough,” Milkovich says. “Even after serving only five years, transitioning back to civilian life presented numerous challenges. One of my blessings was finding Syracuse and transitioning from an in-person university to an online one with other veterans and adult learners.”  

From Service Member to Student: A New Mission Begins 

After serving in the military, Milkovich found himself at a crossroads. Like many veterans, the transition to civilian life came with uncertainty, emotional strain, and a new set of challenges.  

“Before entering the military, I did not consider higher education a future option. Through service, I realized that the best future for myself, my family, and others was to continue learning and bettering myself through higher education,” he says. That realization led him to enroll into the online Business Management program at Syracuse University. 

The shift to academia was anything but easy. Navigating lectures, assignments, and deadlines while juggling a full-time job and family life required a new kind of discipline. Still, Milkovich credits his wife and parents with creating the space, both emotional and logistical, that allowed him to thrive.  

“Seeing the light at the end of the tunnel, for my future and my family, was something that always allowed me to balance what needed to be done and what could wait,” Milkovich says. “The ability to balance full-time work and online studies is something I owe to my wife, who was always picking up what I couldn’t get done at home.” 

Left to right: Christy Milkovich, Jonathan Milkovich, Sabrina Shoaff, and Chris Milkovich
Left to right: Mirza Tihic, Scott Smith, Jonathan Milkovich | Center: Susan Conklin
Jonathan Milkovich ’25 and Scott Smith ’25

Syracuse’s veteran-friendly online program and support played a crucial role in his transition. Designed to accommodate the unique needs of those who’ve served, the program helped Milkovich feel less like a number and more like a valued member of a community. Surprisingly, some of the most meaningful relationships Milkovich developed happened virtually. It was proof that connections don’t require proximity. 

“At graduation, I had the opportunity to meet and develop the relationships we had built through online classes and meetings even more,” Milkovich says. “These people I met are the ones I will work with, pursue veteran initiatives with, and form relationships that I will cherish for a very long time.” 

Syracuse has earned top honors among private universities, ranking No. 3 in Best for Veterans in Online Bachelor’s Programs, No. 7 for Best Online Bachelor’s Programs, and No. 1 for Best Online Bachelor’s in Business Programs. These distinctions underscore Syracuse’s strong reputation as a leading choice for military-connected students and veterans.  

From the moment they express interest to the day they graduate; students enrolled in the College of Professional Studies’ online programs are supported every step of the way through the College’s dedicated Online Student Success services.  

“Our primary goal is to create conditions for our students to be successful,” says Liz Green, executive director of the student experience. “Our team is trained to support our military-connected students through an individualized approach that honors their experiences, commitment to service, and their mission-driven perspectives. We’re privileged to provide accessible educational pathways for military students like Jonathan.” 

Operation WarriorFit: Building a Legacy of Service 

Graduation isn’t the end of Milkovich’s journey, it’s a launching point for the foundation of his nonprofit organization, Operation WarriorFit.  

When Milkovich left the military, he didn’t just hang up his uniform; he left behind the team, the structure, and the purpose that had shaped his life. Operation WarriorFit is a nonprofit organization dedicated to empowering veterans, active-duty service members, and first responders through fitness focused events. Born from personal experience after losing a friend in service to mental health struggles, and facing his own challenges transitioning to civilian life, Milkovich recognized the difficulties many veterans, service members, and first responders encounter.  

“Operation WarriorFit’s mission is to offer something after service, to provide the ability to compete, to have something to look forward to,” Milkovich says. “When you go to an event and see someone in OWF gear, you know that you’re in a similar company and back around the people that you miss from service. There is someone out there who went through the exact same thing; you are not alone and never will be.” 

Jonathan Milkovich and his wife, Sabrina Shoaff, after completing the Biltmore 15k in Asheville, NC.

Armed with the knowledge and skills gained through his online Business Management program, the graduate is seamlessly transitioning from student to founder, using his education as a foundation to build and launch his nonprofit organization. 

The course content had immediate relevance to his professional life. Leadership theories were integrated into his logistics work, while communication strategies served as essential tools for engaging effectively with his colleagues. Along the way, he sharpened key skills like virtual presentation and learning to “read the room” even when the room is a screen.  

“One of the biggest things that kept me motivated throughout these classes was not only the apparent fact of bettering myself, but also all the material that was taught throughout the program was always very applicable,” Milkovich says. “I would learn something then go into work the next day and be able to apply the material.” 

Milkovich’s journey is a testament to the power of education as a catalyst for transformation. His online degree didn’t just equip him with practical skills; it fueled his ability to turn a vision into reality. The lessons he learned became the building blocks of Operation WarriorFit and his journey has redefined his definition of success. 

For Milkovich, success is no longer just about personal achievement; it’s about ensuring that others have the support and resources they need to navigate their own transitions. His ability to turn obstacles into opportunities is what defines his journey, and his nonprofit stands as proof that education isn’t just about earning a diploma; it’s about unlocking doors to new opportunities. 

By Hope Alvarez

Crafting a Purposeful Life: One Veteran’s Path Through Service, Art, and Leadership

a male student in graduation regalia

As the College of Professional Studies student marshal, Robert Salvato embodies the spirit of dedication and leadership. A veteran, artist, and leader, Salvato’s path has been anything but ordinary. Yet throughout his diverse journey, Salvato has remained grounded in two constants: a deep passion for meaningful work and a commitment to purpose-driven living.

In this Q&A, Salvato reflects on the experiences that have shaped him, the values that connect each chapter of his life, and how earning a B.P.S. in project management is guiding his next steps.

Your journey has been incredibly diverse, from military service to interactive sculpting, farming, museum management, and now project management. What has been the common thread tying all these experiences together?

The common threads have been twofold.  First, following what I love to do and what inspires me.  My love for service and adventure led me to join the Navy, and my passion for creativity and expression led me to the museum and then to creating my own artwork.

Wood carved and bound. Art by Robert Salvato
Wood carved and bound. Art by Robert Salvato
Wood carved and bound. Art by Robert Salvato.

Second was dedicating myself to connecting with a place and allowing things to unfold.  When my wife and I purchased an abandoned farm with a dilapidated old farmhouse twenty-plus years ago, I determined that I would interact with the resources on the property and let them and my imagination guide me.  The native trees contained tonal qualities on par with exotic imported woods, perfect for musical instrument making. Some trees are considered “invasive” but are rot-resistant and sinuously curvy, naturally sculptural and inviting. The soil had failed the previous generations because it wasn’t receptive to conventional farming techniques, but it became abundant and fertile with a patient and organic approach.

What drives your dedication to academic excellence, and how has your life journey, service in the U.S. Navy and your time at Syracuse University shaped you as a leader?

Robert Salvato reads the biography of a WW2 U.S. soldier. The event was in honor of the 80th anniversary of the liberation of Florence and held at the Florence American Cemetery.
Robert Salvato and his classmates during the study abroad program in Italy.

In the Navy, I learned the importance of attention to detail and how rewarding it is to give all of yourself and your very best to a mission. I try to apply those concepts to all of my endeavors. Academic excellence comes from following directions, organizing an approach, and giving the best effort possible.

My time in the U.S. Navy exposed me to many leadership styles, which shaped me as a leader. I observed others in leadership roles, assessed their effectiveness, and eventually tried out my own. My diverse background allows me to connect with people from many different walks of life, and empathy guides my leadership decisions. My time at Syracuse has shaped my leadership style through the level of professionalism I have experienced in my classmates and instructors.  I learned how to define the different leadership styles and be intentional in deciding how to lead. The classes in Coaching for Leaders introduced me to new methodologies and resources that I can reference in the future. The study abroad in Florence put me in a unique situation as a “non-traditional” student. Being substantially older than my classmates, I felt obligated to set an example and offer leadership to the other students where appropriate.

As someone who has successfully balanced entrepreneurship, education, and service, what advice would you give to students who are looking to carve out their own unique career paths?

The advice I would offer students who are looking to carve out their own unique career paths is to:

Trust in yourself to do great things.  You are capable of much more than you give yourself credit for. Allow yourself to succeed.

Create an environment that allows you to block out negativity and take risks (minimize debt, control your social media, surround yourself with positive colleagues or partners).

Volunteer! It’s a great way to engage with people and organizations that inspire you.

Learn to say no to things that don’t align with your vision.

Utilize the power of networking outside your normal circle; everyone has an interesting story, something to teach, and something in common. This has led me to many synergistic opportunities.

Looking ahead, how do you see your skills in project management, leadership, and creativity shaping your future? Are there any exciting projects or goals on the horizon?

I always have several projects in process and on the horizon.

I was recently accepted into Syracuse’s Instructional Design, Development, and Evaluation graduate program. I hope to gain the tools that will allow me to utilize my unique talents to create inspiring and engaging content that supports diverse learners and drives meaningful change in educational settings. 

Looking ahead, I see my project management skills helping me to plan, organize, and execute complex initiatives effectively, while my leadership abilities will enable me to engage teams with empathy and vision. My creativity will continue to be a driving force in developing innovative learning experiences. I am particularly excited about the opportunity to work on immersive learning technologies and cross-cultural design projects that make education more accessible and impactful. Teaching in higher education has also been a latent goal.

Why Experiential Learning Matters: An Alum’s Perspective

When Rutika Gangurde G’24 joined Syracuse University’s iConsult Collaborative, she had no idea the experience would be a turning point in her academic and professional life. Now a program manager at Micron Technology, the engineering management graduate credits the hands-on, community-driven projects at iConsult for sharpening her skills and helping her stand out. The program, which was recently recognized by UNESCO as a global model for “community-based learning in higher education,” gave Gangurde more than just experience; it gave her direction.

What types of experiential learning opportunities have you participated in?

    I’ve been fortunate to participate in a variety of hands-on experiences, from coursework company experiences to data analytics projects. My time with iConsult, however, has been especially meaningful, as it allowed me to apply what I’ve learned in the classroom to real-world challenges and work alongside some incredible people.

    How did your hands-on experiences with iConsult enhance your academic learning and help you apply theoretical knowledge in real-world settings?

    Working with iConsult helped me connect the dots between theory and practice. While my coursework provided a strong foundation, the opportunity to implement project management techniques and process improvement strategies in real client projects was invaluable. It helped me truly understand the importance of applying theoretical knowledge in a real-world setting.

    What skills did you develop or improve through your time at iConsult that made you more marketable to employers?

    Working at iConsult helped me refine several skills, particularly in project management, leadership, and technical areas. I strengthened my communication skills through regular client interactions, learning to present ideas clearly and manage client expectations.

    How did you network or build relationships with professionals during experiential learning, and how did that contribute to your job search after graduation?

    I’ve had the chance to meet and learn from so many great professionals, especially Dr. Arthur Thomas at iConsult. By collaborating on projects and attending meetings, I was able to connect with people who really opened my eyes to different career paths and industry insights. These relationships have been helpful, not just in gaining new perspectives, but also in my job search in career fairs and online after graduation.

    In what ways did experiential learning help you build your resume or portfolio?

    The hands-on experiences I gained through projects with iConsult at Albany Health Management, Phairify, Nine Ai, Diabetech and ICM Controls significantly enhanced my resume. I was able to showcase a diverse range of technical and leadership skills, including project management, process optimization, and semiconductor knowledge. My previous experience at Accenture Solutions Pvt. Ltd. further strengthened my portfolio, giving me a well-rounded set of experiences that highlight my ability to handle complex projects and deliver results. These relationships have been helpful, not just in gaining new perspectives, but also in my job search in career fairs and online after graduation.

    How did experiential learning help you identify the types of roles or industries that were the best fit for your skills and career aspirations?

    Project management is such a diverse field that allows you to apply your knowledge across various industries like healthcare, semiconductor, finance, and more. Through my experiences, I saw firsthand how adaptable project management skills are. Whether optimizing processes in healthcare or managing technical projects in the semiconductor industry, the right skill set allows you to bring value to any sector. This diversity has helped me identify my career aspirations and reinforced the importance of combining work experience and academic learning to be successful across multiple industries.

    How have your experiences in internships, volunteer work, or other hands-on opportunities helped you build the confidence and mindset needed for transitioning into post-graduate life?

    Throughout my career journey, I often struggled with the idea that having a diverse skill set and range of experiences might prevent me from applying for a specific field or industry when looking for a job. I thought that being spread across various areas would make it harder to focus on one path. However, after a meeting with Dr. Thomas, he helped me realize that the diversity in my experiences is what makes me unique. His words, “The diversity in your resume is what makes you you,” were a turning point. hat insight boosted my confidence and shifted my mindset. I now see that my varied experiences are strengths that make me adaptable and well-equipped to thrive in different roles and industries.

    How are you planning to apply the skills and experiences you’ve gained during your studies to your next steps, whether in further education, your career, or personal growth?

    My time at iConsult played a crucial role in shaping my management skills and bridging the gap between my technical experience and management responsibilities. It helped me transition from being hands-on with technology to taking on a more strategic, leadership-focused role. The experiences and skills I gained at iConsult not only boosted my confidence but also helped me secure interviews with top companies. One of those interviews led to an opportunity at Micron Technology, where I am now working as a program manager. I’m incredibly grateful for the opportunities iConsult provided, as it laid the foundation for my growth and helped me take the next step in my career.

    Is there anything else you would like to add?

    It’s been quite a journey! From Accenture and iConsult to learning how to balance technical and management tasks, I’ve realized that success doesn’t require perfection. Sometimes, it’s about having the right mindset and the guidance of a good mentor. I’m grateful for the people who’ve supported me, and I’m excited to keep growing by taking chances and learning from missteps.

    To learn more about iConsult and experiential learning, visit iConsult’s webpage.

    10 Powerful Reasons to Earn a Project Management Certificate

    Pursuing further education is a personal and professional decision, and for those already navigating a career, finding the right path can be both exciting and challenging. The College of Professional Studies’ online certificate of advanced studies (C.A.S.) in project management offers the flexibility to learn at your own pace, gain valuable skills from anywhere, and enhance your career prospects without disrupting your current lifestyle.

    For Ashley Barletta, the decision to pursue a Project Management (C.A.S.) was driven by a desire to build on existing knowledge and skillsets while maintaining flexibility in her busy life. In this Q&A, we dive into the experience of earning a Project Management C.A.S., exploring the inspiration behind choosing a certificate over a degree, the skills gained, and how the program has impacted both Barletta’s career confidence and leadership abilities.

    The workload and intensity of this program are in line with my expectations for a graduate program. Asynchronous work along with virtually meeting once a week is the perfect mix of collaborative and individualized learning that fits within my current work schedule and personal life. The course load and expectations are very similar to other online courses I have taken.

    Getting a sense of the broad project management process has been the most valuable aspect of this program so far. There are so many intricacies associated with project management that don’t get covered in traditional job setting, so these courses are helping provide the foundation of what it truly means to manage a project.

    Project management comes in many forms and the skills learned in this program have so many implications in my everyday work. I find myself being more mindful of the project planning process, assessing aspects like scope, key stakeholders and communications plans, which are integral parts of keeping a project running smoothly and on course.

    Although I haven’t personally explored new software yet, I am learning about new templates and procedures to utilize when managing projects that I’ve never encountered before. Work breakdown structure? No problem. This skill is extremely helpful when outlining project activities and critical pathways that I can leverage in future projects.

    I feel that this certificate has enhanced my leadership skills and confidence in the workplace. I feel more prepared to step up and take the lead on new or existing initiatives based on the learnings and knowledge gained from these courses. Learning about the fundamental principles of project management have shown me how crucial critical steps like planning, communicating and time management are to the success of a project.

    The most challenging aspect of this certificate was the learning curve related to new terminology and processes associated with project management. There are many processes that we might utilize when handling a project, but there are so many steps to take and reasons for why something needs to be done within the project management landscape. It has been so interesting to discuss topics like risk assessment, the project lifecycle, stakeholder management and different project management approaches – most of which I had never studied before.

    This program is so flexible! It fits into my lifestyle, both professionally and personally due to its modular and asynchronous nature. Working on projects and homework throughout the week, paired with a weekly virtual session with classmates and our professor, is a great way to learn and engage even with a busy life. I truly enjoy the flexible nature of the program and appreciate that it accommodates working professionals who want to continue or broaden their education in a new field.

    I believe that this certificate will benefit me in many ways. Not only am I gaining skills that can be applied to any job or field, but I feel more marketable and well-rounded. Adding this certificate to my resume with be a great talking point when it comes to networking, elevating work in my current role or even new career opportunities down the road.

    I would absolutely recommend this certificate—there are truly no drawbacks to this 5-course program. Through these compact yet jam-packed courses, you are able to learn so much in a short amount of time. The benefits of learning project management skills will undoubtedly make me a better worker, planner, and leader.

    Ready to advance your career? Our project management degrees, certificates, and minors equip you with the skills, knowledge, and confidence to lead successful projects. Whether you’re aiming for leadership or enhancing your expertise, our programs prepare you to drive innovation, solve complex challenges, and lead teams to success. Learn more today!

    Project Management Programs

    How an Online Project Management Degree Boosts Career Flexibility and Growth

    Embarking on a project management degree is an exciting and rewarding journey, especially when pursued in an online format that provides flexibility and independence. Whether balancing work, personal interests, or professional responsibilities, online learning offers unique opportunities to tailor education to fit a busy lifestyle.

    In this Q&A, we explore Kaija Dockter’s experiences and perspectives from the Project Management M.P.S. program. Learn how flexibility, collaboration, and real-world applications make online learning both practical and inspiring

    As a full-time Special Event Coordinator at SUNY College of Environmental Science and Forestry, my schedule doesn’t align with the typical 8 a.m. to 5 p.m. class times, and I often work at events during evenings and weekends. On a personal note, I have a passion for traveling, and the ability to study from anywhere with an internet connection allows me to explore new places without sacrificing my academic goals. Online learning provides me with the flexibility to study during unconventional hours and from various locations.

    I aim to build upon the solid foundation I have in events, which are essentially large projects, and expand my transferable skills. After learning key theories in hospitality management during my undergraduate program and having a few years of experience in the industry, I appreciate the applied focus of this master’s program. Learning to use various project management tools and gaining hands-on practice through assignments has been particularly beneficial. Specifically, the Global Projects and Virtual Project Management class would prepare me to work with international companies and potentially open doors to living abroad—both paths I have been eager to explore.

    At the start of each week, I write in my planner all the meetings, appointments, and personal obligations that occur at specific times. Then, I add my class assignments and professional tasks, being cognizant to balance the overall workload for each day.

    I now approach everyday tasks through the lens of the project management life cycle. Whether I’m planning my wedding and developing contingency plans for inclement weather, listening to László in The Brutalist discuss the construction schedule for his architectural project, or hearing a podcast explain how the creative advancements in technology stemmed from working with limited resources, I see parallels to project management in nearly every aspect of life.

    In group projects, I’ve found that creating a group text is the most effective way to keep everyone updated on progress and help with accountability. Since not everyone responds promptly to emails, text messaging provides a more accessible and immediate way to communicate.

    My advisor has been very supportive during the early stages of this online program! He quickly familiarized me with the online platforms and is always accessible via email or virtual meetings.

    Learning best practices in project management has not only strengthened my skills but also introduced me to new frameworks that I’ve already applied in my current role. I now have a deeper understanding of the different types of projects and the various stages of a project’s life cycle, from initiation to closure. As I look forward to completing this degree and potentially earning a certificate from the Project Management Institute, I’m confident that I’ll be able to diversify my career options, whether continuing within the hospitality industry or exploring new fields.

    The quality of engagement in online courses depends entirely on your personal contributions. To build relationships with classmates and instructors and to deepen your understanding of the content, you must actively participate in discussion boards and weekly Zoom sessions. It may be cliché, but you really get out of the experience what you put into it.

    Schedule an in-person or virtual coffee chat with a current student or recent alum from the program! Speaking with someone who has firsthand experience gave me valuable insights into the application process, course content, program structure, and post-graduation opportunities.

    Ready to build the career you’ve always dreamed of? Our Project Management degrees, certificates, and minors offer you the skills, knowledge, and confidence to lead successful projects in today’s dynamic business environment. Whether you’re aiming for a managerial role or looking to enhance your expertise, our programs empower you to tackle complex challenges, drive innovation, and lead teams toward project success.

    Don’t wait to lead. Apply now and start making an impact!

    Project Management Programs